Frequently Asked Questions
Everything you need to know about transforming your sanctuary.
What is the standard delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service to ensure your items reach you in perfect condition.
Do you offer a warranty on mattresses and bed frames?
Yes, all our mattresses come with a 10-year limited warranty, and our bed frames include a 5-year structural warranty against manufacturing defects.
What is your return policy for bedding and linens?
For hygiene reasons, bedding and linens can only be returned within 30 days if they are unopened and in their original packaging. If there is a manufacturing fault, we will provide a full refund or replacement.
Can I request fabric samples before making a purchase?
Absolutely. We offer up to five free fabric swatches for our upholstered bed frames and headboards to help you match your bedroom decor perfectly before committing to a purchase.
Do you provide assembly services for bed frames?
Yes, we offer an optional professional assembly service at checkout. Our expert team will build your new bed frame in your room of choice and remove all packaging materials.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm, allowing you to split your purchase into manageable monthly payments.